CCTV and Video Surveillance Systems in the Philippines — FAQ
Infinite Systems is an authorized Hikvision partner supplying, installing, and maintaining CCTV and video surveillance systems for offices, malls, warehouses, schools, and residential developments throughout the Philippines. From basic perimeter cameras to AI-enabled analytics with facial recognition and license plate recognition, we design surveillance systems that integrate with access control and parking systems for unified, building-wide security visibility.
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This page answers frequently asked questions about our cctv and video surveillance systems. For full details, features, and specifications, visit the main solution page.
Frequently Asked Questions — CCTV and Video Surveillance Systems
Answers to the most common questions about our cctv and video surveillance systems in the Philippines. Have a question not covered here? Our team is happy to help.
What CCTV brands and camera types do you offer?
We are an authorized Hikvision partner offering a full range of IP and analog cameras — including dome, bullet, PTZ, and AI-enabled cameras — along with NVR/DVR recorders and video management software (VMS) suited to different building sizes and coverage needs.
Can CCTV be monitored remotely?
Yes, our systems support remote viewing via mobile app or web browser, allowing property managers or security teams to monitor live feeds and review recorded footage from any location with internet access.
Do you offer AI analytics such as facial or license plate recognition?
Yes, we deploy AI-enabled cameras and software for facial recognition, license plate recognition (LPR), intrusion detection, and people counting, which can be integrated with access control and parking barrier systems for automated alerts and vehicle identification.
How many days of footage can be stored?
Storage duration depends on the number of cameras, resolution, and NVR/hard drive capacity selected. We size the storage system during the proposal stage to meet your required retention period, whether that's 15, 30, or 90+ days.
Can CCTV be integrated with our access control and alarm systems?
Yes, CCTV footage can be linked to access control events and alarm triggers, so that a door forced-open alert or unauthorized access attempt automatically pulls up the corresponding camera footage for faster verification.
What maintenance does a CCTV system need?
Cameras and recorders require periodic lens cleaning, firmware updates, storage health checks, and cable/connector inspection. We offer Preventive Maintenance Service (PMS) contracts to keep your surveillance system recording reliably, with support available 6 days a week.
Still have questions about CCTV and Video Surveillance Systems?
Talk to one of our engineers for a free consultation or on-site survey.