FAQ

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Frequently Asked Questions

Everything you need to know about our security and building systems services in the Philippines.

Infinite Systems Technology Corporation is a systems integrator based in the Philippines specializing in security, safety, and smart building solutions. We supply, install, integrate, and maintain a full range of building systems — including access control, turnstiles, CCTV, fire alarm, PA BGM, HVAC, elevator access control, parking barriers, visitor management, time attendance, structured cabling, BMS, automation, HVAC, and Preventive Maintenance. We serve commercial buildings, offices, hospitals, schools, malls, warehouses, and residential developments across Luzon, Visayas, and Mindanao.

We have offices in Makati (Metro Manila), Davao City, and Cebu City, allowing us to serve clients nationwide. Our main client base is in Metro Manila — including Makati, BGC, Ortigas, Quezon City, and Pasay — but we regularly deploy projects in PEZA economic zones, industrial parks, and provincial locations throughout the Philippines. Contact us to confirm coverage for your specific area.

We offer end-to-end service — from system design and product supply, through full installation and commissioning, to after-sales support and preventive maintenance. You don't need to coordinate between separate vendors. Our in-house team of engineers and technicians handles the entire project lifecycle, ensuring systems are properly integrated and functioning from day one.

We are authorized partners of globally recognized brands including Hikvision (CCTV, video surveillance, access control, parking and smart city solutions), Gunnebo (turnstiles and entrance control), Daikin, Carrier, LG, Gree (HVAC systems), SensorAccess (access control), and Rosslare (access control). We also carry a wide range of complementary products for fire alarm, structured cabling, parking systems, and building management. All products are sourced from reputable manufacturers, dealers and come with proper warranties and local technical support.

Yes — system integration is our core expertise. We routinely design and deploy solutions where access control, CCTV, parking systems, fire alarm, elevator control, and visitor management systems work as a unified platform. For example, a single credential (card or biometric) can control building entry, elevator floor access, and time attendance simultaneously. Integrated systems reduce operational complexity, improve security visibility, and lower long-term maintenance costs.

A turnstile is a physical access control device that regulates pedestrian entry — typically installed in lobbies, building entrances, or secure zones. Modern turnstile systems (including speed gates and flap barriers) integrate with card readers, biometrics, and visitor management software to ensure only authorized individuals can enter. If your building handles high foot traffic, has multiple tenant floors, or requires audit trails of who enters and exits, a turnstile system is a practical and cost-effective solution. We offer tripod turnstiles, waist-height barriers, full-height turnstiles, and optical speed gates to suit different security levels and lobby aesthetics.

Yes. We provide structured Preventive Maintenance Service (PMS) contracts for all systems we install, as well as for existing third-party equipment. Our maintenance program covers scheduled inspections, cleaning, calibration, software updates, and parts replacement — helping you avoid costly emergency breakdowns and extending equipment lifespan. We are available 6 days a week for technical support and emergency response.

Installation timelines vary depending on the scope of work and the number of systems involved. A single-system deployment (e.g., access control for one floor) can typically be completed in 1–3 days. A full building fit-out covering multiple integrated systems — access control, CCTV, fire alarm, and structured cabling — may take 2–20 weeks depending on building size and site conditions. We provide a detailed project timeline during the proposal stage so you can plan accordingly.

We serve a wide range of industries across the Philippines, including commercial office buildings, residential condominiums and mixed-use developments, shopping malls and retail centers, manufacturing plants and industrial facilities, hospitals and healthcare institutions, schools and universities, government offices, and PEZA-registered economic zones. Each sector has different compliance, security, and operational requirements — we tailor our system designs accordingly.

The fastest way is to fill out our contact form or call our Makati office directly at (+632) 8892-9073 to 76. You can also reach us via mobile at (0917) 406-0366. We'll arrange a free consultation or on-site survey, assess your requirements, and provide a detailed proposal with system recommendations and pricing. For Visayas inquiries, call our Cebu team at (0927) 333-4551. For Mindanao, reach our Davao team at (0956) 772-3797.

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